Book Air Tickets | Image Resource : thepointsguy.com

 

In the era of online reservations it may sound almost funny to talk about offline booking at airport windows or counters but the fact of the matter remains that even after so many years since the advent of the internet online reservation still remains a less practised method and people still prefer to book air tickets offline over online reservations.

There needs to be an analysis into what are the reasons that lead to this trend. This will allow service providers to create more efficient systems for online reservations.

Safety Concerns

People think that offline booking logistics still remain easier than the online reservation equivalents. One can pay in cash for an offline ticket whereas for an offline payment one has to go through bank gateway and pay through a debit/credit card or through net banking.

People still do not entirely trust the secured servers and gateways of banks and believe that they are at risk while paying online especially when not using their personal computer or network device.

Given such a state of the online reservation systems of most service providers and also of the internet services in the country people still prefer to book air tickets offline and especially through reliable airport counters and windows.

This false perspective of the people should change and they should understand the role of airline web portals and travel agents in the online booking sector. Online booking is comfortable and it can be done anywhere anytime. The user-friendly online booking portals are easy, safe and convenient.